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Assistance Odysa

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Parlons de votre demande.

Votre demande · Bookings & itineraries

Étapes prévues pour cette demande.

  1. Greet briefly and ask for the confirmation number.
  2. Call lookup_booking with the confirmation; speak the booking details back to confirm.
  3. If the user wants a change, quote the policy from search_faqs, then call change_booking (date changes) or cancel_booking (cancellations) with confirmation and the requested change. Speak the resulting status back.
  4. If anything is out of policy or unresolved, call create_ticket and tell the user a human will follow up.
lookup_booking
change_booking
cancel_booking
search_faqs
create_ticket

Compass · Bookings & itineraries

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Aucune conversation pour le moment.

"Hi! I can help with bookings and itineraries. What's your confirmation number, or describe the change you need?"

Votre demande et la conversation seront jointes au dossier.